Sign In

Terms of Use

Allergy Life Australia is a national non-profit registered charity. We provide initiatives, information, support and a range of modern solutions to improve the lives and lifestyles of Australians living with allergies.

Throughout the site, the terms “we”, “us”, “our”, “ours”, “Allergy Life” “Allergy Life Australia” “” refer to ALLERGY LIFE LTD ABN 63 650 524 824. Allergy Life Australia offers this website, including all information, tools, associated social media platforms and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to Allergy Life shall also be subject to our Terms and Conditions. You can review the most current version of our Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell products, display information and provide our services to you.

Username and password

Allergy Life Australia considers registration information private, and maintains that the safekeeping of your username and password are your responsibility. We are not liable for any unauthorised use of your username and password.

Content, Website and Social Media Platforms

The Allergy Life Australia, Allergy Life Health website and associated social media platforms contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Unauthorised use of this website and associated social media platforms may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website and associated social media platforms may also include links to other websites and associated social media platforms. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) and associated social media platform. We have no responsibility for the content of the linked website(s) and associated social media platforms.


Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use.

Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Health Care/ Medical Disclaimer

The information provided on Allergy Life Australia is to generally educate and inform you about living with allergies, intolerances, and autoimmune conditions, and is not intended as medical instruction or as a substitute for diagnosis, examination and advice by a qualified health care provider. The information is subject to change without notice.

Whilst all reasonable steps have been taken to ensure the accuracy of information provided within this website, Allergy Life cannot itself verify the findings and materials which are produced by third parties and included within this website. We encourage you to consult a qualified health care provider if you have any concerns about your health, are starting any health or nutritional related treatment, or for any questions you may have regarding your own or any other party’s medical condition.

Your use of any information, resources or materials on this website and associated social media platforms is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website and associated social media platforms meet your specific requirements.

Health Service Disclaimer

We endeavour to ensure that all services are described as accurately as possible on the Allergy Life Health website and associated websites, however we cannot ascertain the accuracy of the description.

Where we become aware of any incorrect written service description, we reserve the right to correct any error or omission. Unless expressly indicated in the service description, Allergy Life Australia and all digital platforms across which services are listed by Allergy Life Australia, is not the provider of the services provided across these forums.

While we work with utmost diligence to ensure that service information on our website is correct and up to date in accordance with supplied or obtained information, providers and organisations may alter their service information. The tag filtering system enabled on this website is limited to the information provided on the service and organisation, and as such, should be used as a guide only. If unsure about the suitability of services(s) for your specific health requirements, please seek the guidance of a qualified healthcare practitioner before commencing the use of the service(s).

With respect to services listed on the Allergy Life Health site, Allergy Life Australia makes no representations or warranties, either expressed or implied, of any kind, except as expressly stated herein. In no event shall Allergy Life Australia, its directors, officers, employees and representatives be liable for any direct, indirect, consequential, special, exemplary or other damages related to the service(s) provided.

Allergy Life Australia lists services on the Allergy Life Health website and associated social media platforms, that contains links to third-party web sites or services that are not owned or controlled by Allergy Life Australia. Allergy Life Australia has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Allergy Life Australia shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

MY Cards

The My Allergy Card is a digital and contactless defence to reduce allergic risk situations (ARS) provided for free to the Australian community by Allergy Life Australia. The My Allergy Card is part of the MY Cards, that are a range of cards that include MY Allergy Cards, MY Intolerance Cards, MY Condition Cards and MY Preference Cards. The MY Cards are an exclusive Allergy Life Australia initiative that has been created by Allergy Life Australia to support the lives of those living with allergies, intolerances and autoimmune conditions.

The MY Cards are not physical cards, they are digital and are emailed to the user to be added into their iOS or Android smartphones.

The information placed on the card is based on the information supplied by the purchaser through the fillable form completed by the purchaser on order. By purchasing an MY Card and submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases and creation of the product.

Allergy Life Australia (the seller) is under no circumstances liable for personal injury, or death resulting from the negligence of the Seller’s products, agents, sub-contractors, subsidiaries, affiliates, suppliers, directors or employees.

The terminologies on the MY Cards have been created and set up based on best industry and market practices from the experience and expertise of Allergy Life Australia and in the best interest in the benefit of safe and happy living for the user. Allergy Life Australia cannot be responsible for consequences resulting from activities where any of the MY Cards have been presented, that includes but is not limited to ordering meals, ordering drinks, purchasing products or purchasing services.

The MY Cards and all contents, including but not limited to text, images, graphics or code are the property of Allergy Life Australia and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use, or to place an order with Allergy Life. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Allergy Life Australia or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.


We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.


By using our website and associated social media platforms, you agree to indemnify and hold Allergy Life Australia from all damages, actions, claims, costs and expenses, including legal fees, arising from, or in connection with, your use of our website and associated social media platforms.

We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.


This Agreement, its Terms and Conditions, the Use of this Site and affiliated social media platforms shall be governed by the laws in existence in Australia. You agree that any claim relating to the Site and our service can only be dealt with in a court in the state of Victoria, Australia.


We undertake to take all due care with any information which you may provide to us when accessing our website and associated social media platforms. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk, although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from here.


The terms of this Agreement remain effective even if terminated by either party. We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice, subject to applicable law. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.


This website is owned and operated by ALLERGY LIFE LTD ABN 63 650 524 824

For any questions, please email

Skip to content